REQUEST A HOUSECALL
Booking a housecall with a MEDELIT healthcare professional is very easy.
You can fix an appointment directly:
We offer housecalls in the city of Milan but many of our healthcare professionals are also available for the city hinterland. If you need a housecall in the hinterland call us and we will do our best to help you.
PAYMENT METHODS
We accept payment through:
- CREDIT CARD:
By phone, fax or email at the moment of your booking. Your credit card information will be retained securely and will not be billed until after the consultation has taken place.
- T / T:
Your booking will be confirmed upon arrival of your payment reciept.
Bank account details:
MEDELIT S.R.L.
Banco di Desio e della Brianza
IBAN: IT80H0344033360000000864100
- CASH at the moment of the consultation.
Please take notice we only accept cash payment in Euros.
T/T and Credit Card payment will allow us to offer a discount on the price of the consultation thanks to the direct method of payment.
Your invoice will be sent by mail at the address you will leave us at the moment of booking. If requested, we can also send a copy of your invoice by email (pdf).
PRICES AND DISCOUNTS:
The costs for a house call are not significantly higher than those requested on average for a consultation in a private clinic or doctor’s office in Milan. The fee is adjusted only so as to ensure coverage for the healthcare professional’s transfer and is equivalent to the costs of taking a cab in the city.
Medelit also provides many forfeit services. Call us or send us an email to request further information. We will supply you with information on the best solution available according to your needs.
CANCELLATION OF AN APPOINTMENT:
If you need to cancel an appointment with us you can call us. Our phone number (+39/ 02/ 87. 366. 070) is active 24/24hrs and you can leave us a message with your name, surname, date of birth, appointment place, date and time.
You can also change or cancel an appointment by sending us an email at prenotazioni@medelit.com
CANCELLATION POLICY:
No cancellation fee will be applied if you cancel your appointment more than 24 hours before the scheduled time. If you payed by credit card we will simply not proceed in billing; if you payed in advance through T/T we will transfer the money back to you (excluding bank costs).
A 50% cancellation fee will be applied if you cancel your confirmed appointment between 24 hours and 1 hour before the scheduled time of your appointment.
Please note that Medelit will not apply any reimbursement in the absence of a request for cancellation or when this is communicated to us at less than an hour from the scheduled appointment.
