{"id":11,"date":"2010-08-27T09:01:13","date_gmt":"2010-08-27T09:01:13","guid":{"rendered":"http:\/\/www.medelit.com\/en\/"},"modified":"2025-11-03T12:38:07","modified_gmt":"2025-11-03T10:38:07","slug":"our-philosophy","status":"publish","type":"page","link":"https:\/\/www.medelit.com\/it-en\/about\/our-philosophy\/","title":{"rendered":"Our Philosophy"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h1 style=\"text-align: center\"><span style=\"font-size: 36pt\">Medelit&#8217;s Philosophy<\/span><\/h1>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:48%; margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"845\" height=\"561\" alt=\"medelit philosophy\" title=\"Screen Shot 2016-04-22 at 14.17.55\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27845%27%20height%3D%27561%27%20viewBox%3D%270%200%20845%20561%27%3E%3Crect%20width%3D%27845%27%20height%3D%27561%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.medelit.com\/it-en\/wp-content\/uploads\/sites\/4\/2016\/02\/Screen-Shot-2016-04-22-at-14.17.55.webp\" class=\"lazyload img-responsive wp-image-8668\"\/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:48%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><p style=\"text-align: justify\">We agree with the concept of health as defined by the WHO: \u201cHealth is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.\u201d<\/p>\n<p style=\"text-align: justify\">We base our daily approach to patients on this definition. Our goal is therefore that of delivering a thorough medical assistance, with a special attention to recognising and correcting all factors that can negatively affect a person\u2019s health.<\/p>\n<p style=\"text-align: justify\">This is the reason for which we pay special attention to foreigners staying in Milan or Rome.<\/p>\n<p style=\"text-align: justify\">We believe each and every person, even when far away from home and in a foreign country, should have the possibility of receiving prompt, first-rate medical attention. We also believe that this should be delivered in a comprehensible, comfortable and timely way.<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#ca1517;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#ca1517;--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:200;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-11-1\"><div class=\"fusion-panel panel-default panel-e6c234cf46c4ce4d4 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e6c234cf46c4ce4d4\"><a aria-expanded=\"false\" aria-controls=\"e6c234cf46c4ce4d4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-11-1\" data-target=\"#e6c234cf46c4ce4d4\" href=\"#e6c234cf46c4ce4d4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Commitment to Excellence<\/span><\/a><\/h4><\/div><div id=\"e6c234cf46c4ce4d4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e6c234cf46c4ce4d4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p style=\"text-align: justify\">Medelit\u2019s healthcare team is formed by highly-selected, extremely qualified and experienced professionals.<br \/>\nWe are committed to providing excellence in home healthcare:<\/p>\n<ul>\n<li style=\"text-align: justify\"><strong>Accessibility and Contact<\/strong>: Our services can be easily booked by phone or email, payment can be done directly whilst booking, with a credit card. Our professionals are easily traceable and contactable.<\/li>\n<li style=\"text-align: justify\"><strong>Dedicated time and privacy<\/strong>: Dedicated time is based on your needs. Your privacy is respected and guaranteed.<\/li>\n<li style=\"text-align: justify\"><strong>Expertise, kindness and sensitiveness<\/strong>: Our professionals are selected for their high levels of ability and compassion.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9447b9a7f487b1589 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9447b9a7f487b1589\"><a aria-expanded=\"false\" aria-controls=\"9447b9a7f487b1589\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-11-1\" data-target=\"#9447b9a7f487b1589\" href=\"#9447b9a7f487b1589\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Patients' Rights<\/span><\/a><\/h4><\/div><div id=\"9447b9a7f487b1589\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_9447b9a7f487b1589\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p style=\"text-align: justify\">Every person who will turn to Medelit will have the right to receive:<\/p>\n<ul>\n<li style=\"text-align: justify\">A dignified and respectful treatment.<\/li>\n<li style=\"text-align: justify\">A reserved, trustworthy and careful treatment.<\/li>\n<li style=\"text-align: justify\">A corteous, reliable and timely service.<\/li>\n<li style=\"text-align: justify\">A culturably sensibile and non-discriminating approach.<\/li>\n<li style=\"text-align: justify\">Advance, clear and complete information regarding services offered.<\/li>\n<li style=\"text-align: justify\">Assistance by qualified and well-coordinated staff and the safeguard of a Health Director who can be contacted in case of need.<\/li>\n<li style=\"text-align: justify\">Complete information regarding his\/her health status, participate in decisions regarding treatments and healthcare plans; anticipated warnings in case of changes in the healthcare plan; information so as to best understand services provided (also regarding potential religious or ethical issues).<\/li>\n<li style=\"text-align: justify\">Freedom of will regarding the way services are provided.<\/li>\n<li style=\"text-align: justify\">Information, prompt answers to questions and well-timed intervention in case of claims; the right of suggesting changes in the way services are provided.<\/li>\n<li style=\"text-align: justify\">Prompt information, written or by phone on the costs of the services, the possibility of receiving discounts and\/or refunds by third parties; regular invoice of the expenses sustained.<\/li>\n<li style=\"text-align: justify\">Access to clinical records and in case of need, request a copy.<\/li>\n<li>\n<p style=\"text-align: justify\">Power to exercise all rights reserved to patients or allow a family member\/guardian to do so when unable to do it in first person.<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-553de7f7576de05de fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_553de7f7576de05de\"><a aria-expanded=\"false\" aria-controls=\"553de7f7576de05de\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-11-1\" data-target=\"#553de7f7576de05de\" href=\"#553de7f7576de05de\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Patients' Duties<\/span><\/a><\/h4><\/div><div id=\"553de7f7576de05de\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_553de7f7576de05de\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p style=\"text-align: justify\">If you are a Medelit patient you have the duty to:<\/p>\n<ul>\n<li style=\"text-align: justify\">Supply our staff with complete and accurate information regarding your past and present health issues and actual needs.<\/li>\n<li style=\"text-align: justify\">Treat our staff politely, with dignity and respect.<\/li>\n<li style=\"text-align: justify\">Provide a safe and clean work environment for our operators.<\/li>\n<li style=\"text-align: justify\">Be available and punctual at the moment and in the location of your appointment.<\/li>\n<li>\n<p style=\"text-align: justify\">Readily pay the costs requested for our services and notify us by time (at least 24 hours beforehand) if you don\u2019t think you need our assistance any more.<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":8586,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our Philosophy - Medelit Home Visiting Medical Service Italy<\/title>\n<meta name=\"description\" content=\"Medelit&#039;s Philosophy: Our goal is to deliver to provide excellent care in the comfort of your home, office or hotel. 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