Before contacting us, here is some information that might answer your questions:<\/span><\/p>\n<\/div> We provide General practice and nursing services in english within a maximum of 2-3 hours and guarantee home visits with our English speaking paediatricians within 24 hours.<\/p>\n All other home visiting services including physiotherapy, speech therapy, psychological counselling, midwifery and podiatry are provided within no more than 2-3 days.<\/p>\n Medelit is not an emergency service and cannot carry out services provided by A&Es. On busy days we might take up to 2-3 hours to send you a Doctor.<\/p>\n If you think you have a medical emergency please call 118 or go to the nearest hospital.<\/p>\n<\/div><\/div><\/div> The fee is adjusted only so as to ensure coverage for the healthcare professional\u2019s transfer and is equivalent to the costs of taking a cab in the city.<\/p>\n Medelit also provides many forfeit and discounted services.<\/p>\n Call us or send us an email to request further information. We will supply you with information on the best solution available according to your needs.<\/p>\n<\/div><\/div><\/div> If you payed by credit card we will simply not proceed in billing; if you payed in advance through T\/T we will transfer the money back to you (excluding bank costs).<\/p>\n A 50% cancellation fee will be applied if you cancel your confirmed appointment between 24 hours and 1 hour before the scheduled time of your appointment.<\/p>\n Please note that Medelit will not apply any reimbursement in the absence of a request for cancellation or when this is communicated to us at less than an hour from the scheduled appointment.<\/p>\n Full payment will be required in these cases, and this includes cash payments which will have to be fully provided either by sending the cash through secured mail or through a bank transfer or credit card payment.<\/p>\n<\/div><\/div><\/div> If you need a change in your appointment timing we will do our best to fulfil your request.<\/p>\n However, we cannot assure to be able to apply changes when requested with a notice of less than 24 hours from your appointment time. In these cases, if you are unable to keep your appointment timing, a cancellation fee may be applied by the Professional for the late notice.<\/p>\n<\/i><\/i><\/span>TIMING OF VISITS<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>PRICES AND DISCOUNTS<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>CANCELLATION POLICY<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>HOW TO CONTACT US FOR APPOINTMENT CHANGES<\/span><\/a><\/h4><\/div>