{"id":207,"date":"2016-05-23T17:03:01","date_gmt":"2016-05-23T17:03:01","guid":{"rendered":"http:\/\/www.medelit.com\/uk\/?page_id=207"},"modified":"2026-05-12T14:23:17","modified_gmt":"2026-05-12T13:23:17","slug":"our-ethos","status":"publish","type":"page","link":"https:\/\/www.medelit.com\/uk\/our-ethos\/","title":{"rendered":"Our Ethos"},"content":{"rendered":"
\"medelit<\/div>\n

We agree with the concept of health as defined by the WHO: “Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.”<\/em><\/p>\n

On this definition we base our daily approach to our patients. It is the basis of our ethos.<\/p>\n

Our goal is therefore that of delivering a thorough medical assistance with a special attention to recognising and correcting all factors that can negatively affect a person’s health.<\/p>\n

Improving health is central to what we do. Providing home visits is a way of life for our healthcare professionals as they all believe that a warm and compassionate approach to healthcare contributes to better outcomes and greater patient satisfaction.<\/p>\n

We believe each and every person should have the possibility of receiving prompt, first-rate medical attention in a comprehensible, comfortable and timely way and this is what we strive for in every visit.<\/p>\n

\nCommitment to Excellence<\/summary>\n
\n

Medelit’s healthcare team is formed by highly-selected, extremely qualified and experienced professionals. We are collectively involved and committed in our growth and success.<\/p>\n

We are committed to providing excellence in home healthcare:<\/p>\n

    \n
  • Accessibility and Contact:<\/strong> Our services can be easily booked by phone or email, payment can be done directly whilst booking, with a credit card. Our professionals are easily traceable and contactable.<\/li>\n
  • Quality of Service:<\/strong> Our healthcare professionals are all carefully vetted, highly qualified and experienced. They are committed to providing the highest standard of care.<\/li>\n
  • Continuity of Care:<\/strong> We ensure that our patients can see the same healthcare professional for follow-up visits, maintaining continuity and building trust.<\/li>\n
  • Timeliness:<\/strong> We understand that when you need medical attention, time is of the essence. We strive to arrange visits as promptly as possible.<\/li>\n<\/ul>\n<\/div>\n<\/details>\n
    \nYour Rights<\/summary>\n
    \n

    Every person who will turn to Medelit will have the following rights:<\/p>\n

      \n
    • A reserved, dignified and respectful treatment.<\/li>\n
    • Trustworthy, evidence-based and careful medical care, according to current guidelines and best practice.<\/li>\n
    • A courteous, reliable and timely service.<\/li>\n
    • A culturally sensible and non-discriminating approach towards all patients.<\/li>\n
    • Full respect for the patient’s privacy and confidentiality.<\/li>\n
    • Clear and comprehensible information regarding diagnosis, treatment and prognosis.<\/li>\n
    • The right to accept or refuse treatment after having received adequate information.<\/li>\n<\/ul>\n<\/div>\n<\/details>\n
      \nYour Duties and Responsibilities<\/summary>\n
      \n

      If you are a Medelit patient your duty is to:<\/p>\n

        \n
      • Supply our staff with complete and accurate information regarding your past and present health issues and actual needs.<\/li>\n
      • Provide accurate and complete financial and health insurance information, if applicable.<\/li>\n
      • Treat our staff politely, with dignity and respect.<\/li>\n
      • Ask questions if you do not understand any aspect of your care or treatment.<\/li>\n
      • Follow the recommended treatment plan prescribed by your healthcare professional.<\/li>\n<\/ul>\n<\/div>\n<\/details>\n","protected":false},"excerpt":{"rendered":"

        We agree with the concept of health as defined by the WHO: “Health is a state of complete physical, mental […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-207","page","type-page","status-publish","hentry"],"yoast_head":"\nOur Ethos - 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