BOOK A HOME VISIT:
The house call will be delivered, according to your requests, at your home, hotel room, office or any other adequate location you consider comfortable.
We offer home visits in the cities of Milan, Turin, Genoa, Florence, Rome, Cagliari and Naples but many of our healthcare professionals are also available to carry out visits in out-of-area for the city hinterland area.
Many of our professionals are available to visit also in areas that we do not usually cover (including other Italian cities and even foreign countries). This will normally imply an extra cost to cover time and travel expenses. Please do not hesitate to contact us for any out-of-area request. We will do all we can to assist you wherever you need us.
Booking a home visit with a MEDELIT Healthcare Professional is very easy.
Request a House Call directly:
TEL. +39 02 87 366 070 (Northern Areas)
TEL. +39 0697635353 (Southern Areas)
HOUSE CALL TERMS AND CONDITIONS
- CREDIT CARD:
By phone, fax or email at the moment of your booking. Your credit card information will be retained securely and will not be billed until after the consultation has taken place.
- CASH at the moment of the Visit.
Please take notice we only accept cash payment in Euros.
- BANK TRANSFER:
Your booking will be confirmed upon arrival of your payment receipt.
Bank account details:
MEDELIT SRL
Banca Fideuram
SWIFT: FIBKITMM
Iban: IT77 P032 9601 6010 0006 4346 868
T/T and Credit Card payment will allow us to offer a discount on the price of the consultation thanks to the direct method of payment.
Your invoice will be sent by mail at the address you will leave us at the moment of booking. If requested, we can also send a copy of your invoice by email (pdf).
The costs for a house call are not significantly higher than those requested on average for a consultation in a private clinic or doctor’s office.
The fee is adjusted only so as to ensure coverage for the healthcare professional’s transfer and is equivalent to the costs of taking a cab in the city.
Medelit also provides many packages and discounted services.
Call us or send us an email to request further information. We will supply you with information on the best solution available according to your needs.
No cancellation fee will be applied if you cancel your appointment more than 24 hours before the scheduled time.
If you payed by credit card we will simply not proceed in billing; if you payed in advance through T/T we will transfer the money back to you (excluding bank costs).
A 50% cancellation fee will be applied if you cancel your confirmed appointment between 24 hours and 1 hour before the scheduled time of your appointment.
Please note that Medelit will not apply any reimbursement in the absence of a request for cancellation or when this is communicated to us at less than an hour from the scheduled appointment.
Full payment will be required in these cases, and this includes cash payments which will have to be fully provided either by sending the cash through secured mail or through a bank transfer or credit card payment.
If you need to request a change or cancel your appointment with us you can call us.
If you need a change in your appointment timing we will do our best to fulfil your request.
However, we cannot assure to be able to apply changes when requested with a notice of less than 24 hours from your appointment time. In these cases, if you are unable to keep your appointment timing, a cancellation fee may be applied by the Professional for the late notice.
Our phone number (+39 02 87. 366. 070) is active 24/24hrs and in out of hours you can leave us a message with your name, surname, appointment date and time and any changes required.
You can also change or cancel an appointment by sending us an email at prenotazioni@medelit.com.