Our Patient Reviews
reviews
Our patients’ opinions and feedback are the most precious resources we have for the improvement of our services.
This is the reason for which we send out an evaluation form for each service we provide and we ask all our patients to please review our work and let us know their opinion and write any suggestion they may have on quality and service provision improvement.
Here are some of the latest feedback forms we have received by our english speaking patients:
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I am really satisfied with my first experience with this service from all points of view
Excellent service, fast booking and great attention and generosity of the doctor in the visit, explanations and advice.
A very fast and comfortable service. Kind staff, in half an hour I immediately found an exceptional pediatrician, who arrived in really short time.
Quick Service, Good Diagnosis and very good communication by the Doctor. He knew exactly what the problem was and what to do.
We had a great time and appreciated the efficiency of the service. The service was immediate, within the times communicated and with a competent Doctor. I would entrust myself again in case of need.
The service received was excellent in all its booking and visit steps.
The doctor was on time, polite and accurate during the visit. The prescribed therapy is giving the expected good results.
Excellent service, easy and speed in booking. Courtesy and great professionalism of the doctor who visited my mother, dedicating all the necessary time and answering all our questions. Possibility of having a direct line with the doctor for therapy updates or adjustments, going through Medelit. We are very satisfied.
I would like to thank Medelit for the speed, courtesy and professionalism shown in solving my mother's problem with the bladder catheter.
Was in Rome visiting and found a great medical service
Great Service and great staff
Very happy with the service, both with the Operations Team and the Doctor who visited
In Milan for Jobs, I found Medelit in an efficient and timely service. Excellent Doctor, fast and easy booking
Excellent service. Courtesy, careful, caring since the first contact.
I am really happy with the service in general
The doctor was very professional. The only concern is that the thermometer for measuring the temperature was not working properly.
I was worried about my daughter health and I found a real proficiency in the exam the Doctor made.
In less than 3 hours from my enquiry, I was visited by the Doctor. Very efficient and kind.
Effective and convenient
Very pleased that the doctor was able to come so quickly. The doctor was courteous, professional and was able to provide the help I needed.
Very satisfied with the experience communicating with medelit. Ivana was extremely helpful and provided answers to all of our questions.
Everything went as planned
Very happy I called Medelit. The Doctor was really kind and he made my mother feel at her ease.
Pretty Satisfied of the Service.
Very satisfied with the Doctor and the staff
Great Staff and appointment time respected
Easy to book, courtesy and good organisation.
Very Professional Doctor
All very well explained and clear. We wait 2 days for the Podiatrist but it was worth it. Thanks for the proficiency.
I was very happy with the service.
This was my first experience in over 25 years of business travel where I needed medical attention during a trip. I used our I.S. service and was connected to Medelit - terrific service.
This service was outstanding and all personnel I interacted with were personable, caring and attentive. Dr. C. was terrific - knowledgeable, professional, friendly, and caring.
I cannot think of anything - keep up the GREAT work!
Excellent service. Especially to an expat in Milan
The score speaks for itself. Excellent!
Every person I dealt with was professional. The doctor was excellent. Congratulations on your excellent service. I will tell any friends visiting Milan to be comforted in the standard of response and care they can expect fro your service.
all the staff are very helpful (over the phone) thank you Elena...she is the one who assisted me and explain everything.....not likely to find in MIlan....
Always regular and prompt
I recieved a promptness in the response regarding my request and the health care personnel were prompt and polite in their services. there was also clarity on the procedure and time frame in getting results