Online Doctor in English — Video Consultations for Italy
An English-speaking GP on your screen, wherever you are in Italy — a hotel room in Sicily, a rented flat in Bologna, a farmhouse in Tuscany. Primary care by video, with a written report, and where appropriate a prescription, sent to your inbox.
Fees shown before you book. No account needed.
How It Works
Pick a doctor, no address needed
Press Choose & Book: you go straight to the booking page listing the English-speaking GPs available for video, with CV, reviews and the exact fee. Choose one and book — from anywhere in Italy, or abroad.
Give your preferred time
The doctor offers that time or the closest one they have free. Payment is taken at confirmation and charged only once the consultation has taken place; before the first call you complete a short consent form.
Talk to the doctor, then read the report
Join from your phone or laptop in the browser. Afterwards you receive a written report in English and, where the doctor judges it appropriate, a prescription or certificate, plus the invoice for your insurer.
Medelit is not an emergency service — in a medical emergency in Italy call 112. For everything that is not an emergency but cannot wait for you to find a clinic in a foreign country, this is the door.
What an Online Doctor Can Do for You:
GP Consultation
Fever, infections, pain, rashes, allergies — primary care in English
Prescriptions & Repeat Medication
Private Italian prescription as PDF, at the doctor’s discretion
Certificates & Sick Notes
Fit-to-fly, fit-to-work, private sick notes — no INPS certificates
Results Explained
Blood tests, imaging and discharge letters read in English
Travel & Holiday Illness
Gastro bugs, bites, sunburn, altitude — advice while you travel
Mental Health, First Step
Anxiety, sleep, low mood — a first conversation and the right referral
Follow-up & Chronic Care
Medication reviews and continuity for expats without a GP
Referral to the Right Door
Specialist, home visit, test or clinic — arranged in English
A GP video consultation starts from € 65 — the exact fee of each doctor is shown before you book. Any prescription that must be issued as a paper original is posted and carries a small extra charge set by the doctor.
What Works on Video — and When You Need a Visit
A video consultation is a real medical consultation with a licensed Italian doctor, but it has limits, and we would rather you knew them before you book than after.
✓Works well on video
- Fever, flu and colds, sore throat
- Gastro upsets and urinary symptoms
- Rashes and bites, allergies
- Headaches, back and neck pain, sleep problems
- Medication questions and repeat medication
- Results explained — blood tests, imaging, discharge letters
- Certificates — fit-to-fly, fit-to-work, private sick notes
→When you need a visit
- Anything that needs hands on you: listening to a chest, examining an abdomen, dressing a wound, an injection.
- The doctor will say so and point you to a home visit, a clinic or, if needed, A&E.
- Controlled medicines and public-system (SSN) prescriptions cannot be issued by video, whatever the reason.
Prescriptions, honestly
Issuing a prescription is entirely the doctor’s clinical decision during the consultation and cannot be guaranteed beforehand. When issued, it is a private Italian prescription as a PDF, valid in Italian pharmacies for non-controlled medicines. No controlled substances, no public-system prescriptions.
Paper originals by post
Some prescriptions are only valid as a paper original. The doctor posts it to your address in Italy: allow extra days, and expect a small additional charge, usually € 10 to 15 depending on the doctor.
Certificates on Medelit paper
Fit-to-fly, fit-to-work and private sick notes for a foreign employer or university can be issued by video where clinically appropriate. Italian INPS sick certificates cannot be issued.
From abroad too
Follow-ups after a diagnosis made in Italy, or a first orientation before you arrive, can take place from any country. The doctor is Italian-registered; the paperwork is Italian.
Why an Online Doctor Through Medelit
The Italian system, explained
Which pharmacy will take which prescription, when the guardia medica applies, what a hospital triage colour means: an English-speaking doctor who knows both worlds.
Where the home service cannot reach
Islands, hill towns, ski resorts and beaches are outside home-visit coverage. On video, coverage is the whole country.
The same doctor next time
Expats without a GP of their own can return to the same clinician for repeat medication and chronic follow-up, from any city they move to.
Selected, not listed
Every doctor is registered in Italy, insured, reference-checked and interviewed by our medical direction before joining — you see their CV before you choose.
A step to the right door
If the doctor decides you need a specialist, a home visit, a test or a clinic, the same team arranges it in English.
Paperwork your insurer reads
Report and invoice in English, ready for a travel-insurance claim or your employer.
| We’re preferred for our: |
|---|
| ♥High Standards |
| ♥Courtesy |
| ♥Comfort |
| ♥Promptness |
| ♥Reliability |
| ♥Dedication |
| ♥Efficiency |
| ♥Availability |
| Medelit Home Visiting Services |
|---|
| ›Medical Services |
| ›Physiotherapy |
| ›Nursing services |
| ›Psychology |
| ›Speech Therapy |
| ›Midwifery |
| ›Podiatry |
| ›Diagnostics & Blood Tests |
Your Trusted and Expert Service to Book Online Doctor in English
Providing Bespoke Medical Assistance with the Best independent English-speaking Clinicians, visiting Directly in Your Home, Office or Hotel room across Italy.
What Our Patients Say
"...perfect service — fast and reliable. Home visits and tests at home at very short notice. Excellent staff. Absolutely recommended!"
"...the doctor was punctual, competent and very courteous. Prompt diagnosis, immediate prescription. Recommended service!"
"...convenient, quick online booking. The doctor was helpful and well prepared. A service I can absolutely recommend!"
"...being able to book a home visit, at this standard, is priceless. Medelit has opened up a whole new world for us."
"...the doctor arrived within a few hours. Extremely kind and thorough. If I ever need it again, I will call Medelit."
"...I managed to have a doctor at home in less than an hour. Expert, kind and helpful. I recommend Medelit!"
"...booking and paying online was easy. The doctor arrived right on time. Excellent organisation!"
"...an excellent professional — punctual, extremely competent, and genuinely exceptional on a human level!"
"...I use this service for home visits and it has always been a great experience. Top-level speed and clarity!"
"...outstanding professionalism from the specialist, kindness and speed in arranging the appointment. We will keep coming back to you."
If the doctor considers it clinically appropriate, yes: you receive a private Italian prescription as a PDF, which Italian pharmacies accept for medicines that are not controlled substances. A prescription is never guaranteed before the consultation — it depends only on the doctor’s judgement of your situation. Public-system prescriptions and controlled drugs cannot be issued.
A few medicines require the paper original rather than a PDF. In that case the doctor posts it to your Italian address: allow extra days for delivery, and expect an additional charge, usually between € 10 and € 15, set by the individual doctor.
Fit-to-fly, fit-to-work and private sick notes for a foreign employer, school or university can be issued on Medelit headed paper where clinically appropriate, at the doctor’s discretion. Italian INPS sick certificates for Italian employers cannot be issued by this service.
When you book, you give your preferred time and the doctor offers that time or the closest one they have free. You can book online at any hour, and you see the availability and fee of each doctor before you choose.
A phone, tablet or computer with a camera and an internet connection. The call runs in your browser on a secure platform — nothing to download, no account to create. Have any medication boxes, test results or reports to hand.
Yes. Send the documents in advance or show them on camera; the doctor goes through them in English and tells you what they mean and what, if anything, to do next.
Children are seen by paediatricians. English-speaking paediatric home visits are available in the main cities, and an English-speaking online paediatrician sees children by video from anywhere in Italy.
You receive a regular healthcare invoice and a report in English, the two documents insurers ask for. Whether the policy reimburses depends on its terms, so check before or after — the paperwork will be ready either way.
Yes. A follow-up after treatment in Italy, or a first conversation before you travel, can happen from any country. Prescriptions and certificates remain Italian documents, valid in Italy.
A GP video consultation starts from € 65. Each doctor’s exact fee is shown before you book; you pay at confirmation and are charged only once the consultation has taken place.
With Medelit, you can check availability and fees at your address directly on our website. Simply enter your address, choose your preferred clinician based on their profile, qualifications and fees, and book online. No membership required.
Fees vary by clinician and specialisation. With Medelit, each clinician sets their own fees, which are fully transparent when you check availability — so you can choose based on both expertise and cost. There are no hidden fees or membership charges.
A home visit is ideal when you have mobility issues, are caring for a child or a relative, are too unwell to travel, need attention outside surgery hours, are travelling or new to Italy, or simply prefer the privacy and comfort of home or your hotel.
Every Medelit clinician is fully registered with the relevant Italian professional body, holds professional indemnity insurance, and has been individually vetted through background checks, reference verification, and interviews with our medical directors. All speak English.
Absolutely. When you check availability, you can view each clinician's profile, qualifications, specialisations and fees. For follow-ups, you can request the same clinician for continuity of care.
Give your preferred time when you book: the professional offers that time or the closest one they have free, and you see live availability at your address before you choose. For medical emergencies, always call 112.
Medelit is available in Italy’s major cities and many surrounding areas. Enter your address to check availability where you are staying.
Yes. Medelit clinicians visit wherever you need them — your home, hotel room, office or workplace. This is particularly valued by travellers, expats and companies requiring on-site services.
You receive a comprehensive report in English. Your Medelit clinician can coordinate follow-up care, referrals, and any additional services needed — all organised through Medelit.
No referral is needed. You can book directly with any Medelit clinician. If you have a letter from your own doctor, our practitioners are happy to take it into account.
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Check availability at your address — transparent fees, no membership, no hidden costs