Book a Home or Online Visit for Your Client
For case managers with a policyholder visiting or staying in Italy or the United Kingdom: check availability, see the clinicians available and book a home, hotel or video consultation on your client’s behalf.
No prior agreement is required to place a request.
Why International Assistance & Insurance Companies Use Medelit
A policyholder falls ill abroad. The desk needs a clinician quickly, in a language the patient understands, at the hotel or apartment, with a report that fits the claim file. In an unfamiliar health system that search consumes the case manager’s time and the patient’s. Medelit provides one English-speaking point of access to home and online healthcare across Italy and the United Kingdom: the request is placed once, and the visit, the report and the invoice follow through a single provider.
Availability you can see
Select the service and the client’s location to see when a visit can take place and which clinicians are available, before any case details are entered.
One provider, every discipline
General practitioners, medical specialists, nurses, physiotherapists, psychologists, midwives, podiatrists and speech therapists — at the client’s home, hotel or hospital bedside, or by video consultation.
Coverage across Italy and the UK
One network for both countries, so the same provider follows your clients whether they are travelling, posted abroad for work or living as expatriates.
Guarantee of Payment or card
Companies with a signed agreement with Medelit settle through a Guarantee of Payment attached to the request. Companies without an agreement can still book: the visit is paid by debit or credit card at booking confirmation.
Reports and invoices in English
Medical reports and invoices are issued in English, so claims and follow-up decisions do not wait for a translation.
Clinicians you can audit
Every clinician is registered with the relevant regulator, insured and vetted before joining the network, with quality monitored on an ongoing basis. Documentation is available for your provider due diligence.
How It Works
Choose the service and location
Select what the client needs and where: at home, at the hotel or by video. Availability and the clinicians available are shown immediately.
Enter the case and the client’s details
Your company, the case reference and the patient’s contact details. If your company has an agreement with Medelit, attach the Guarantee of Payment.
Confirmation, visit and report
Under an agreement the visit is confirmed against the Guarantee of Payment; without one, on debit or credit card payment. The clinician’s report follows the visit in English.
| We’re preferred for our: |
|---|
| ♥High Standards |
| ♥Courtesy |
| ♥Comfort |
| ♥Promptness |
| ♥Reliability |
| ♥Dedication |
| ♥Efficiency |
| ♥Availability |
| Medelit Home Visiting Services |
|---|
| ›Medical Services |
| ›Physiotherapy |
| ›Nursing services |
| ›Psychology |
| ›Speech Therapy |
| ›Midwifery |
| ›Podiatry |
| ›Diagnostics & Blood Tests |
Your Trusted and Expert Service to Book INSURANCE BOOKING FORM
Providing Bespoke Medical Assistance with the Best independent English-speaking Clinicians, visiting Directly in Your Home, Office or Hotel room across Italy.
What Our Patients Say
"...perfect service — fast and reliable. Home visits and tests at home at very short notice. Excellent staff. Absolutely recommended!"
"...the doctor was punctual, competent and very courteous. Prompt diagnosis, immediate prescription. Recommended service!"
"...convenient, quick online booking. The doctor was helpful and well prepared. A service I can absolutely recommend!"
"...being able to book a home visit, at this standard, is priceless. Medelit has opened up a whole new world for us."
"...the doctor arrived within a few hours. Extremely kind and thorough. If I ever need it again, I will call Medelit."
"...I managed to have a doctor at home in less than an hour. Expert, kind and helpful. I recommend Medelit!"
"...booking and paying online was easy. The doctor arrived right on time. Excellent organisation!"
"...an excellent professional — punctual, extremely competent, and genuinely exceptional on a human level!"
"...I use this service for home visits and it has always been a great experience. Top-level speed and clarity!"
"...outstanding professionalism from the specialist, kindness and speed in arranging the appointment. We will keep coming back to you."
With Medelit, you can check availability and fees at your address directly on our website. Simply enter your address, choose your preferred clinician based on their profile, qualifications and fees, and book online. No membership required. Same-day and next-day appointments are often available.
Fees vary by clinician and specialisation. With Medelit, each clinician sets their own fees, which are fully transparent when you check availability — so you can choose based on both expertise and cost. There are no hidden fees or membership charges.
A home visit is ideal when you have mobility issues, are caring for a child or a relative, are too unwell to travel, need attention outside surgery hours, are travelling or new to Italy, or simply prefer the privacy and comfort of home or your hotel.
Every Medelit clinician is fully registered with the relevant Italian professional body, holds professional indemnity insurance, and has been individually vetted through background checks, reference verification, and interviews with our medical directors. All speak English.
Absolutely. When you check availability, you can view each clinician's profile, qualifications, specialisations and fees. For follow-ups, you can request the same clinician for continuity of care.
Medelit often has same-day availability. In many cases, a clinician can visit within a few hours. Weekend and bank holiday appointments are also available. For medical emergencies, always call 112.
Medelit is available in Italy’s major cities and many surrounding areas. Enter your address to check availability where you are staying.
Yes. Medelit clinicians visit wherever you need them — your home, hotel room, office or workplace. This is particularly valued by travellers, expats and companies requiring on-site services.
You receive a comprehensive report in English. Your Medelit clinician can coordinate follow-up care, referrals, and any additional services needed — all organised through Medelit.
No referral is needed. You can book directly with any Medelit clinician. If you have a letter from your own doctor, our practitioners are happy to take it into account.
Ready to Book INSURANCE BOOKING FORM?
Check availability at your address — transparent fees, no membership, no hidden costs