Our Patient Reviews & Testimonials


Patient feedback is the most precious resource we have for the improvement of our services.

This is the reason why we actively collect feedback for every service provided.

Here are some of the testimonials we have received from our patients, their family or their carers:


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Medelit UK
Average rating:  
 28 reviews
 by vv

I want to thank you for what you have done for me and thank Marisa who is very competent and has always been friendly, efficient and ready to satisfy my needs.

 by samantha

Very well organised and friendly service. I have use them various times for my injections during my IVF in London. They have always been very efficient and made a huge effort to fit in the appointments according to my schedule and communicate with my clinic so as to organize things quickly. They have helped make the whole thing less stressful for me. I highly recommend Medelit for anyone needing support for IVF or while visiting London.

 by Katherine Curran

I used Medelit to book physiotherapy for an elderly family member in London. We booked several sessions over a few weeks to her home. Medelit were responsive, friendly and provided a good service. Her mobility and strength have improved and she is really pleased with the results.
There were a few issues - a mix up over the date of one appointment for example and I once found myself on hold for 20 mins trying to make a booking. But problems were fixed promptly and were definitely balanced by the good service and good results!

 by Angela

Abigail from Medelit was absolutely amazing! Very professional and, my mother in law was over the moon with her pedicure.
Reception and customer service is fantastic!
Highly recommend this company, will definitely use them again.

 by Ba

The service is good and organized very well to my son's satisfaction.

 by Vickram

Adam was excellent. No complaints

 by Mathew

Satisfied with service provided

 by Jane

Can’t tell you how happy I was to find an acupuncturist who could come to my home after I put my back out. All very professional, clearly communicating and punctual. Really pleased with this service.

 by Anonymous

I am very impressed with the practitioner who is friendly but professional and experienced in her field.

 by Christine

Very kind young woman, sensitive to the needs of elders. We were fully satisfied with the whole process.

 by Kate

Really good care from the booking all the way through to the after care. I would highly recommend the service.

 by Lucy

The practitioner has been very helpful with advice and cares for my concern. I have seen an improvement and plan to continue and hope for the best.

 by Peter

I received a promptness in the response regarding my request and the health care personnel were prompt and polite in their services. There was also clarity on the procedure and time frame in getting results.

 by Anonymous

The doctor was on time, polite and accurate during the visit. The prescribed therapy is giving the expected good results.

 by Anonymous

Professional and kind at a very sensitive time for my family.

 by Katherine

Experienced staff with a positive patient approach.

 by Anonymous

It is the first time that I rely on such a service and I am really satisfied with the quality from all points of view.

 by Jane

Courtesy and promptness in the first contact; timeliness and professionalism of the Psychologist including the report released to the person concerned.

 by Anonymous

Kindness, courtesy, timeliness both from the Operational Team as well as the practitioner

 by Elena

In London for work, Medelit was an efficient and timely service. Excellent Doctor, fast and easy booking

 by Jeremy

In less than 3 hours from my enquiry, I was visited by the Doctor. Very efficient and kind

 by Patient

Quick access to a GP, very nice Doctor

 by Patient

I called for a fever and the GP came to my house within an hour. She was kind, understanding and took all her time to visit me and explain the situation clearly. What a wonderful service this is!

 by Family member

The dr has great bedside manor and he was very professional.
I would happily see him again. This service is highly professional, convenient and efficient.

 by Family member

Medelit have and continue to provide a thoroughly professional service in respect of my son. The CVs of the medical staff used is very impressive and reassuring.

 by Andrew

Very happy with the service. I was stuck in bed with a back ache and had a first appointment with the physiotherapist at home within hours. I had the feeling there was a lot of attention given to my every need. Thank you particularly to Beatrice who so kindly assisted me from beginning to end.

 by Patient

Really good service. Anna was amazing she actually made my symptoms ease up.

 by Patient Family Member

We needed help for our mother and Medelit's staff was immediately helpful, kind and very well organised. We are very grateful both with the physiotherapist and all of Medelit's call center staff for the wonderful service they have provided.